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F.A.Q.s and other details

We look forward to providing you with lovely, one-of-a-kind handcrafted heirlooms for your business and your home.

 

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Shipping

Processing time

The time needed to prepare an order for shipping varies. Please see individual items for details.

Estimated shipping times

North America: estimated 7-10 business days

We’ll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We’re not responsible for delays due to customs.

Returns

We gladly accept returns

Contact us within 3 days of delivery
Ship items back within 7 days of delivery

We do not accept returns on items not in their original condition.

We do not accept exchanges or cancellations, but please contact us if you have any problems with your order.

The following items can’t be returned or exchanged

Because of the nature of custom or personalized items, unless they arrive damaged or defective, we can’t accept returns for custom or personalized orders.

Conditions of return

Buyers are responsible for return shipping costs. 

Other Info

How to Care for your new items

We encourage you to love, use, and hand-wash each of your new pieces for best experience.

Also keep your wood treasures conditioned with food-safe products such as walnut oil or mineral oil.

 

Have other questions?

If you have any other questions, don’t hesitate to contact us at info@twogreenthumbsandmore.com.

Site Terms & Conditions

Our Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Two Green Thumbs and More’s relationship with you in relation to this website. The term “Two Green Thumbs and More” or “us” or “we” refers to the owner of the website whose registered office is 1109 7th St. NE, Hickory, NC 28601. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorized use of this website may give to a claim for damages and/or be a criminal offense.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Two Green Thumbs and More’s prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of North Carolina.